I Lost My SASSA Reference Number And Phone Number, What Do I Do?

SASSA, which stands for the South African Social Security Agency, is responsible for administering social security grants to eligible individuals in South Africa. These grants are meant to provide financial assistance to those who need it most, including the elderly, disabled, and children in need.

When applying for a social grant, whether it’s at a local SASSA office or online, you will be given a SASSA reference number. This reference number is a unique identifier assigned to your application and is essential for tracking the progress of your grant application.

However, it’s not uncommon for individuals to misplace or lose their SASSA reference number. This can be a frustrating experience, especially if you need to check the status of your application or make changes to it.

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Reference Number and Phone number that have been used to submit a SASSA grants application can always be retrieved from SASSA for whatever purpose.

But before you request for retrieval of the reference number and phone number, SASSA will have to make sure that your identity is verified. After the verification, SASSA will send you the details of your application.

Always contact SASSA on the hotline 0800601011 or using their official Social Media platforms either on Facebook or Twitter (X).

If you find yourself in this situation, the good news is that there is a way to retrieve your SASSA reference number. You will need to call SASSA on their toll-free number, 0800 60 10 11, and provide evidence of your identity.

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You can do this by providing your receipt, if you applied for the grant in person, or your ID number, which should be linked to your online application. Once SASSA has verified your identity, they will be able to retrieve your reference number and provide it to you over the phone.

It’s important to note that if you applied for your grant online and don’t have access to your ID number, you will need to provide other identifying information, such as your full name, date of birth, and address. SASSA may also ask you security questions to ensure that they are speaking to the correct person.

In conclusion, if you have lost or misplaced your SASSA reference number, don’t panic. Simply call SASSA on their toll-free number and provide evidence of your identity. With this information, they will be able to retrieve your reference number and provide you with the necessary assistance to move forward with your grant application.