How Can I Change My Contact Details In SRD – Latest Updates

How to Change Your Contact Number for SASSA SRD R350 Grant: A Step-by-Step Guide

In the ever-evolving landscape of social grants and government assistance, the South African Social Security Agency (SASSA) continues to adapt its processes to ensure the safety and security of applicants. One such change relates to updating your contact number for the SASSA SRD R350 grant. In this blog post, we will guide you through the steps to change your contact number and protect your grant application from potential fraud.

The Need for Change

Recent updates from SASSA indicate that changing your contact number is now a crucial step to safeguard your grant application. The reason behind this adjustment is the alarming increase in fraudulent activities where unauthorized individuals attempt to change applicants’ contact information without their consent. To counteract this threat, SASSA has introduced a more secure method for changing contact numbers.

Step 1: Contact SASSA Hotline

If you wish to change the contact number associated with your SRD R350 grant application, your first step is to contact SASSA’s hotline at 0800601011. When you call, be prepared to provide your relevant personal information for verification purposes. This step is essential to confirm your identity and protect your application from unauthorized changes.

Step 2: Request Biometric Identity Verification

During your call to the SASSA hotline, you should request Biometric Identity Verification. This is an added layer of security to ensure that only you can make changes to your contact information. SASSA will guide you through the process and assist you in verifying your identity.

Step 3: Receive SMS Messages

Once you’ve successfully completed the Biometric Identity Verification process, SASSA will send you two SMS messages. These messages will be sent to your registered mobile number for confirmation. Keep an eye on your current contact number for these important messages.

Step 4: Use the Second SMS Link

The second SMS message will contain a link. This link is crucial for changing your contact number. Click on the provided link to access the secure portal for updating your contact information. Follow the on-screen instructions to make the necessary changes to your contact details.

Important Note: Avoid Sharing Contact Details Online

As a precautionary measure, SASSA strongly advises applicants not to share their contact details with strangers online. There have been cases where individuals, often with malicious intent, attempt to gain access to your application status by obtaining your contact information. To protect your personal information and grant application, it’s best to refrain from sharing these details online.

To conclude, safety and security of your SASSA SRD R350 grant application are of utmost importance. By following these steps and being cautious about sharing your contact information online, you can help ensure that your grant application remains in your control and protected from potential fraud. If you have any doubts or concerns, don’t hesitate to contact SASSA’s hotline for assistance. Your financial well-being is a priority, and SASSA is taking steps to safeguard it.