Step 1: Download and Install the Capitec Bank App
To access your bank statement using the Capitec app, you must first download and install the latest version of the app on your mobile device. You can download the app from the Google Play Store or the Apple App Store, depending on your device.
Step 2: Log in to the Capitec Bank App
After downloading and installing the app, log in using your login credentials, which should be your account number and PIN. If you have not yet registered for online banking, you will need to do so before you can access your bank statement through the app.
Step 3: View Your Account Details
Once you have successfully logged in, the app will display your account details. You should see a list of your Capitec accounts, including your transactional account, savings account, and any other accounts you may have with the bank.
Step 4: Select the Account You Want to View
Select the account for which you want to view the bank statement. Once you have selected the account, the app will display your account balance and recent transactions.
Step 5: Navigate to the Statements Section
To access your bank statement, navigate to the “Statements” section of the app. This section will typically be located in the menu or navigation bar of the app.
Step 6: Choose the Statement Period
Once you have accessed the Statements section, you will be prompted to select the statement period for which you want to view your bank statement. You can select the current month, the previous month, or a custom date range.
Step 7: Download or View Your Bank Statement
After selecting the statement period, the app will display your bank statement. You can either view the statement online or download it as a PDF file for offline viewing. If you choose to download the statement, it will be saved to your device’s local storage, such as your downloads folder.
Step 8: Review Your Bank Statement
Review your bank statement carefully to ensure that all transactions are accurate and there are no errors. If you notice any discrepancies or errors, contact Capitec customer support immediately.
In conclusion, accessing your bank statement through the Capitec app is a straightforward process that can be completed in a few simple steps. With this guide, you should be able to view and download your bank statement with ease.