How To Appeal SASSA SRD Grant 2023

SASSA and the Social Development Department have made it possible for applicants who have been declined to appeal their SASSA SRD grant online by themselves.

  • Click on the link https://srd.dsd.gov.za/appeals
  • Enter your current active phone number that is in use for accessing your account and the ID number.
  • You will receive an OTP code immediately, enter it at the small space provided.
  • Submit and the appeal page is then open.
  • Since appeals are done on month to month basis, choose the month you wish to appeal.
  • The reason for the decline is already filled, choose the appeal reason that matches your decline reason.
  • Submit and wait for 60 to 90 days before.
  • Appeals outcome can be checked using the same procedure outlined above.
  • Alternatively, you can use the below contact details to get in touch to have your issues resolved accordingly.
For further assistance contact:
  1. Department of Social Development.
  2. Independent Tribunal for Social Assistance Appeals (ITSAA)
  3. Tel: 012 312 7727.
  4. Email: [email protected].
  5. Fax: 086 534 3124 or 086 216 371.
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