Keeping track of your banking transactions and maintaining a record of your account history is essential for managing your finances. A bank statement provides a detailed summary of all your transactions and balances for a specific period. In this blog post, we’ll explain how to get a Capitec bank statement without using the app and what options are available if the app is not working or not available.
Option 1: Capitec Bank Website
You can log in to your Capitec bank account via the Capitec Bank website and download your bank statement from there. Follow these steps:
- Go to the Capitec Bank website and click on “Log in” at the top right corner of the page.
- Enter your login details (username and password) and click on “Log in.”
- Once you’re logged in, click on the “Accounts” tab and select the account for which you want to view the statement.
- Click on “Statements” and select the period for which you want to view the statement.
- Download the statement in PDF or Excel format.
Option 2: USSD Code
If you do not have access to the Capitec Bank App or the internet, you can request your bank statement by dialing *120*3279# on your mobile phone. Follow these steps:
- Dial *120*3279# on your mobile phone.
- Enter your ID number and select “Send.”
- Select “Option 3” to request a bank statement.
- Follow the prompts to select the account and the statement period.
- Your statement will be sent to your registered email address within a few minutes.
Option 3: Visit a Capitec Bank
Branch If the Capitec Bank App is not working or you’re unable to access the internet, you can visit your nearest Capitec Bank branch and request a bank statement. You will need to provide your ID and proof of residence to access your account information.
Option 4: Contact Capitec Bank
Customer Care If you’re unable to access your account information using any of the above options, you can contact Capitec Bank customer care by phone, email, or social media. The customer care team will assist you in accessing your account information and provide you with a bank statement.
Getting a Capitec bank statement without using the app is easy and straightforward. You can use the Capitec Bank website, USSD code, visit a Capitec Bank branch, or contact customer care for assistance. Ensure that you have your ID and proof of residence handy when visiting a branch or contacting customer care. With these options available, you can access your bank statement at any time and manage your finances effectively.